Chelsey Cotelleso
UX Designer
I bridge the gap between operational efficiency and intuitive user experience.
With a strong foundation in customer-facing operations and a Google UX Design certification, I transform complex user pain points into streamlined, data-driven digital products. I don’t just design interfaces—I build solutions that solve real human friction and support business goals.
Information Architecture • Wireframes • UI Design
Simplified navigation and product discovery to reduce time‑to‑task.
Highbrow Society – UX/UI Case Study
Research-Driven Design • User Flows • Prototyping
Led a client website redesign focused on reducing friction and improving usability.
Optimize Design — UX/UI Case Study
UX Research • User Flows • Wireframing • Usability Testing
Redesigned the adoption flow to reduce user confusion and improve task completion.
Furever Pets – Pet Adoption Platform
How I Approach UX Problems
• Understand the problem through research and interviews
• Define user needs, flows, and information architecture
• Design wireframes and prototypes in Figma
• Test, iterate, and refine based on feedback
About Me
I bring experience from customer‑facing, operational, and freelance roles, which has shaped my ability to advocate for users and collaborate across teams. I’m currently seeking entry‑level or junior UX design roles where I can continue growing and contributing.
Interested in working together or learning more?
Let’s grab a coffee and create something amazing together.
https://www.linkedin.com/in/chelseycotelleso/
cecotelleso@gmail.com